MCP Enhanced - Contact Center

👤

Customer Lookup

Phone Number

Email (optional)

🤖

Gemini AI Chat

Message to Gemini AI

💬

AI Prompts

📝 Summarize Text

Text to Summarize

🌍 Translate Text

Text to Translate

Target Language

🎧

Agent Assist - Real-time Support

💬 Quick Response

Customer Said:

Response Tone:

⚠️ Escalation Check

Issue Description:

Customer Sentiment:

🤝 Full Agent Assistance

Describe the Situation:

Customer Context (Optional):

📍 Customer Geolocation Waiting

🗺️ Map Provider:

📍 Customer location will appear here after lookup

🌤️

Current Weather

City

Country Code

🔢

Scientific Calculator

🔄

Avaya Infinity Live Integration

Status: Ready - Click "Auto-Detect from URL" to start

🎧 MCP Enhanced Contact Center